Shipping Info

Insured delivery: £1.99
Special Delivery: £4.50

Insured delivery is the same service as standard 1st Class mail, except it includes insurance upto £30

Special delivery is fast next day delivery if ordered before 12.pm. Also includes insurance

I am not responsible for "lost in post parcels". Proof of posting is always acquired. If you wish to have recorded delivery please let me know.

Advisable for large orders

Returns & Refunds
Whilst we take great care to ensure that your order reaches you promptly and in excellent condition, there are unfortunately times when this does not happen.  In the interests of hygiene we only  accept the return of goods which are damaged or faulty.  If you should receive damaged or faulty goods from us please make contact within 7 days of receiving your order to arrange a replacement or refund.

Cancellations
You can cancel all or part if your order any time within 7 days for any reason. Simply contact us within 7 days, stating your order number.
In the case of an order that has already been shipped, you will be responsible for all postal charges involved in sending the jewellery back to us. A 10% restocking fee charged.  It is very important that all jewellery sent back to us from the UK, is sent via 'Recorded Delivery' (available from your local post office) in a padded envelope, as we cannot be held responsible for any items lost or damaged in the post during transit to us.  If you have already paid your money will be refunded as within 7 days of us receiving your returned order.  Please note that due to hygiene concerns, no jewellery can be accepted once it has been worn.  All jewellery must be returned in it's original packaging, please check your item carefully before removing it from the clear bag.

Please email to make arrangements for return of goods prior to sending them back. 
This guarantee does not affect your statutory rights as a consumer